BBC and ITV channels missing

If your BBC and ITV channels are missing from channels 1,2 and 3, they may have moved to a channel number in the 800s.

Due to recent transmission changes, some viewers with older manufactured set-top boxes may have experienced their BBC and ITV channels changing location in the electronic programme guide and moving into the 800’s.E.g. BBC1 appears as 801 on the TV guide rather than 001.

If your product is one of the below, please contact the manufacturer via the method listed underneath;

Samsung LExxR41, LExxR51

If you are experiencing problems with one of these products contact Samsung on 08442 449 999.

Humax MG-TU1

If you are experiencing problems with this product contact Humax on 0870 247 8800.

Daewoo DS700
Bush DFTA3
Astratec TOPD1
Matsui TUTV1
Ferguson FDT2500

If you are experiencing problems with any of these products contact Step- 01at contact@step01.co.uk

Echostar T101

If you are experiencing problems with this product contact Echostar at almelo.service@echostar.com

Panasonic DMR ES20D
Panasonic DMR EH60D

If you are experiencing problems with these products contact Panasonic on 0870 535 7357.

Ferguson FDT500
Ferguson FDT600
Thomson DTI500
Thomson DTI550

If you are experiencing problems with these products contact Thomson on 08444 159 159.

Sony TV models;
KD-28DX40U, KD-32DX100U, KD-32DX40U, KD-32NX100U, *KD-32DX150U, KD-32NX200U, KD-36NX200U, KP-44DX2U , KD-28DL10U, KD-28DX200U, KD-28DX50U, *KD-32DX150U, KD-32DX200U, KD-32DX50U, KDE-P37XS1, KD-EP42XS1, KDL-L-32MRX1, KDL-L42MRX1, KDE-P42MRXI, KDE-P50MRX1, KDE-P61MRX1.

If you are experiencing problems with these products contact Sony on 0870 511 1999.

If you are experiencing problems from a different manufacturer, we recommend that you call your manufacturer directly. Contact details for manufacturers can be found here.

Leave a Reply

You must be logged in to post a comment.